Abu Dhabi Islamic Bank - ADIB

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Company name
Abu Dhabi Islamic Bank - ADIB
Address
Baynunah Street, Al Bateen, Abu Dhabi, UAE   View map
Phone
(+971)2 6100600
Fax
(+971)2 6100306

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1 Review
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1.0
I keep on receiving calls from this incompetent bank asking me to pay instalments for a car loan that I cancelled!!! They even deducted one instalment from a loan that I never took!!! Complaint filed early May 2014 with no. 00141827. If you can give a face to the word incompetence you only need to look at ADIBs logo!!
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Company Details

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Baynunah Street, Al Bateen, Abu Dhabi, UAE
Description
In 2010, ADIB had introduced its new brand identity as a symbol of a new promise. For two years, we’ve conducted extensive research to identify ways to better meet your needs. You wanted banking to be simple, sensible and transparent, making everybody feel at home and respected. You wanted a bank that would be on your side, one that worked as if your success was the source of its own success.
You are seeking a bank that can deliver unique solutions because it is guided and inspired by the timeless rules and principles of Shari’a. These are the core pillars of the banking we want to deliver to you: Banking as it should be.

We have worked hard to implement these simple but powerful promises in the way we do business. We have introduced a number of new offerings and improvements already. We simplified a number of processes – from the way we open accounts to the way we deliver financing solutions. We have brought ADIB closer to you by rapidly expanding our network to 70 branches and 460 ATMs. We have extended branch opening hours in our in-mall branches and introduced a 24-hour branch at the Abu Dhabi Airport. We have launched an upgraded version of e-ADIB Internet Banking that is safer and more convenient. We have launched numerous products and services. But what won’t change is our priority, which remains your satisfaction.

In 2011, we were named the number one bank in the UAE in customer service and the most improved bank in customer service, a step up from our third position in 2010. Our improved customer satisfaction scores show you’re benefiting from our efforts.

Our new brand identity introduced a new tagline - Banking as it should be. We strive to deliver banking that:
Is simple and sensible
Works for mutual benefit
Is transparent and helps you make the right financial choices
Makes you feel at home and respects you for who you are
Is guided and inspired by Shari’a
Working hours
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Last update: September 2015 - View Status

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