1.0 3 Reviews
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P.O. Box: 71953, Dubai, UAE
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3 Reviews
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This is the worst service center I have seen in my life time. I had to visit this place almost everymonth because I bought HTC phone and comtel is the only authorized service center. From first week of using this phone it showed some issues, and I gave for service. I have given this phone for service at least 4-5 times for the same issues in one year warranty period, but the issues were never fixed. Finally when the warranty period got over, the technician could find out all the issues which the phone had - including mother board complaints!! Now they asked me to pay more than the cost of the phone to get this repaired.
Please dont give ur mobile to these guys..simply slim slot was damaged tey told me mother board and camera is damaged..they just broke everything to change sim slot...and blaming the mobile now..its htc...
Reply by SULFI
24 Jun, 2020
you say very corect . very bad service from comtel. i will sent one redmi to service center now its showing wifi issue . toomuch bad service they give to customer
Dear All,

I had a very bad experience of giving my Sony Xperia Z for service in Comtel Dubai,I have given it there for service because i came to know that they are the only Authorized service center for Sony in Dubai. I gave my phone there to check what is wrong with my Phone Speakers, They told they will check and call in 2 days, there was no responds from their end. I went to their Service center after 5 days, they told they will check and let me know, they told its the problem with the Board which will cost me around AED 700. I told to give back the phone without servicing. they told to wait for an hour. when i received the phone back i noticed that the back panel of my mobile is different and not mine. I told them that the back panel is not mine. they called up the service center and a guy from the service center told that it was broken when they received it so they changed to a new panel. When i argued he have agreed that it was broken when he open the Phone to check what is the problem. I told them I want a new panel, they told to wait for some more time. But when I received it it looked new but after few days i realized that its a duplicate panel( After useing it for more than 1 year i couldnt find any scratch on it. but after service when i used it for few days now i have a lot of scratches on the back panel. original panel will not get scratches easly. I had given it for service few months back also which i told them. they told i have not serviced my mobile from comtel. They told i have given it for service but when they told the estimated cost i told not to service which is not true. I gave it for service. I have the bill with me as proof.
This is just my case, When i waited there for an Hour, I could see 4 other unhappy customers who had gave the phone for service with Comtel. Please be careful when you give your phone for service.
Reply by Rishi
20 Feb, 2018

Thanks for above importend message as I am plan to give Comtel for repairing purpose.


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COMTEL is located in Dubai, UAE. Company is working in Communications, Chemicals Trading, Farming, Woodland Management, Industrial Services, Electrical Goods business activities.
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