BAB AL MADINA CAR RENTAL

1.1 77 Reviews
Company name
BAB AL MADINA CAR RENTAL
Address
Office 101, Al Ahalia Exchange Building, Al Quoz 3, Dubai, UAE   View map
Phone
+971 4 388 3886
+971 55 6066558
43313338
Fax
43319131

Reviews

1.1

77 Reviews
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1.0
Bad Experience
It is the worst company in UAE. Be careful they have may creative ideas to steal your money, they gave me a car other than the one I order very dirty furniture & smell with no petrol and then they deducted AED 200 from the deposit and a lot of other bad things. Be careful.
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1.0
Absolute Worst Car Rental Company - They will SCAM you on the deposit !
This is the worst car rental company I have dealt with in the uae. The car was delivered already dirty with stained chairs. The deposit charge which is typically blocked was deducted upon the reservation of the car. When returning the car the company promised to return the deposit within 15 days however they did not transfer the money back until 30 days later and at which point only 10% of the deposit was returned. These were the charges they claimed on the deposit. 200 Dhs to pick up the car, 200 Dhs to clean the car although the car was in the exact condition in which it was received, an extra VAT was charged for some apparent reason this is in addition to the VAT that was charged on the cost of the rental. A parking fine which costs 150 dhs if paid in the first 2 weeks and 200 if after 2 weeks I was charged 210 so they would profit an extra 60dhs on the fine. On top of all this we tried to communicate with their sales manager Claire, she was extremely unprofessional and rude over the phone. She would leave us on the line while continuing to have side conversations with her colleague and had no intention to try to resolve our issue. The only thing she said was to refer to the terms and conditions. In which none of these points were highlighted at the time of rental. After our call with Claire she referred us to another manager who did not answer any of our calls. This was an absolute scam and I would not recommend anyone to even consider this car rental company.
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1.0
Beware : Worst car rental ever
Worst customer service! Scammers! They are looting money frm their customers. They will not refund the correct amount of money. Dont ever try to deal with this company.
Reply
1.0
I have never been so hurt in all my years in the UAE.
I rented a car from this company for 5 months. The car went off on 2 occasions, I called them and they never responded and cared less. I decided to return it before the due date after reading the reviews that got me scared. On the day of the return, the car was washed clean and no scratch only for the driver to try to be smart and did a little scratch on the car after making me leave the car. I went to the police and they advised I contact DUBAIDED. Please how can we take up legal action against this fraudulent company?
Reply
1.0
Don’t try
This is the worst company I ever dealt with. Rude employees, careless, liars, above all they will NOT PAY YOU BACK THE REFUND
Reply
1.0
Total Crooks
Would give zero star rating if possible.
Still waiting on my security deposit back weeks after they said it would be. Now nobody answering my calls, replying to my messages or emails. They obviously rely on people either not noticing they haven't been refunded or else just giving up on ever getting their money back.
Awful company
Reply
1.0
Thieves
Include the deposit in the rental price. They do not give it back
Reply
1.0
Fraud Rent a car
i just rented a car last Wednesday June 12 2019, i have asked for Mirage and they have delivered renault symbols black, the guy told me that they dont have the mirage and they have only this symbol available, since i dont have parking i have park it outside and pay it through sms, i was surprised on the next day that i got fine, then i ignore, on the following day i sent an sms again, and was wondering got a fine on the next morning, i found out that car was registered on ajman, i called their office and complaining, but they have asked me to request for a reversal from RTA, fantastic suggestion, Nobody inform me that the car was from Ajman and i am sending SMS through Dubai Format, i am complaining to them they are very rude and unprofessional, BAB AL MADINA RENT A CAR
Reply
1.0
Hidden charges
Be careful from this company!!!! It’s not that price for car rental which they introduce. They are not informing that the Prius only for 100 km and when you come to take deposit they want extra money for over 100 km. It’s written on terms and conditions but they never explain it before. The Philippine lady Clear is very unprofessional and not polite at all same like other staff. Not recommend to take from this company
Reply by jeff, 11 Jul, 2019
that is my fellow kabayan, who is uneducated and rude, thief and greedy,
Reply
1.0
Fraud company
Not recommend at all
Car quality is bad
And they take deposit and have not returned back since 9 months
When u call them they don't answer
Reply by Asha, 28 May, 2019
Very ture absolutely cheater full of scamm
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Company Details

Location map Get Directions
Office 101, Al Ahalia Exchange Building, Al Quoz 3, Dubai, UAE
Description
Bab Al Madina Bus Rental was established in 2006.
Bab Al Madina Bus Rental is one of the leading Buses Rental in Dubai and extends the first class rental service that customers have come to expect to the internet. Bab Al Madina offers experienced chauffeurs & drivers with vehicles on request. Be it a business travel, city tour, long distance transportation, weddings journeys or free delivery & collection service our team can make your travel comfortable.
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Last update: November 2017 - View Status

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