BAB AL MADINA CAR RENTAL

1.1 75 Reviews
Company name
BAB AL MADINA CAR RENTAL
Address
Office 101, Al Ahalia Exchange Building, Al Quoz 3, Dubai, UAE   View map
Phone
+971 4 388 3886
+971 55 6066558
43313338
Fax
43319131

Reviews

1.1

75 Reviews
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1.0
Beware : Worst car rental ever
Worst customer service! Scammers! They are looting money frm their customers. They will not refund the correct amount of money. Dont ever try to deal with this company.
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1.0
I have never been so hurt in all my years in the UAE.
I rented a car from this company for 5 months. The car went off on 2 occasions, I called them and they never responded and cared less. I decided to return it before the due date after reading the reviews that got me scared. On the day of the return, the car was washed clean and no scratch only for the driver to try to be smart and did a little scratch on the car after making me leave the car. I went to the police and they advised I contact DUBAIDED. Please how can we take up legal action against this fraudulent company?
Reply
1.0
Don’t try
This is the worst company I ever dealt with. Rude employees, careless, liars, above all they will NOT PAY YOU BACK THE REFUND
Reply
1.0
Total Crooks
Would give zero star rating if possible.
Still waiting on my security deposit back weeks after they said it would be. Now nobody answering my calls, replying to my messages or emails. They obviously rely on people either not noticing they haven't been refunded or else just giving up on ever getting their money back.
Awful company
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1.0
Thieves
Include the deposit in the rental price. They do not give it back
Reply
1.0
Fraud Rent a car
i just rented a car last Wednesday June 12 2019, i have asked for Mirage and they have delivered renault symbols black, the guy told me that they dont have the mirage and they have only this symbol available, since i dont have parking i have park it outside and pay it through sms, i was surprised on the next day that i got fine, then i ignore, on the following day i sent an sms again, and was wondering got a fine on the next morning, i found out that car was registered on ajman, i called their office and complaining, but they have asked me to request for a reversal from RTA, fantastic suggestion, Nobody inform me that the car was from Ajman and i am sending SMS through Dubai Format, i am complaining to them they are very rude and unprofessional, BAB AL MADINA RENT A CAR
Reply
1.0
Hidden charges
Be careful from this company!!!! It’s not that price for car rental which they introduce. They are not informing that the Prius only for 100 km and when you come to take deposit they want extra money for over 100 km. It’s written on terms and conditions but they never explain it before. The Philippine lady Clear is very unprofessional and not polite at all same like other staff. Not recommend to take from this company
Reply by jeff, 11 Jul, 2019
that is my fellow kabayan, who is uneducated and rude, thief and greedy,
Reply
1.0
Fraud company
Not recommend at all
Car quality is bad
And they take deposit and have not returned back since 9 months
When u call them they don't answer
Reply by Asha, 28 May, 2019
Very ture absolutely cheater full of scamm
Reply
1.0
FRAUD COMPANY - PLEASE READ
Rented a car from them 2 days ago, rented as the website promised free pick up and drop of the car( please see screen shot attached) the drop fee was AED 30 and they said if they came to pick up the car it would be AED 200.

The car was fine, not dirty or anything so no complaints there.

Received a message today that I have to bring the car with a car washing receipt or else they will charge AED 200 (so its basically a golden figure for them as far as I understand) anything is AED 200. I called up to negotiate as I do not want to pay someone to clean their car as I have my own staff. They did not agree. It sounded from the accent I spoke to a Pakistani lady who was extremely rude and hung up the phone on me. Refuse to take my calls thereafter.

I called the company board line again a Pakistani sounding man picked the phone heard what I had just been through and hung up the phone.

I called back a filiipina staff answered the call, very very rude and gave me some Radom no to call confirming that was the owner of this company.

I called the no, no answer so I sent a WhatsApp The person on the other side said he will call me in 10 minutes I never received a call. I send him a message again as well as called him no response.

And after what I read below from all the google reviews, it looks like this company was reported to DED in 2016-17 and they are still in full operation with the same attitude . So I truly doubt if I will get my deposit back.

I think I have just lost the 1000dhs deposit by reading all the reviews.

Reply by Phil, 16 Mar, 2019
Please call the police to meet you at their office and the rental company will return your money. The police know them well.
Reply by phil, 13 Apr, 2019
Call the police. The police are well aware of this company
Reply by Shabz, 17 Apr, 2019
You are so right and I wish I have ready your review earlier. They just cheated me of AED 400 for a cheap and dirty Picanto against car wash and delivery after 5pm, using the fine print of the contract.

These guys should be stopped from doing business.
Reply
1.0
WORST SERVICE IN UAE- BIG TIME CHEATER
This people are cheaters. There are hidden charges in every clause. NEVER EVER RENT A CAR THROUGH THEM.
They take deposit and run away
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Company Details

Location map Get Directions
Office 101, Al Ahalia Exchange Building, Al Quoz 3, Dubai, UAE
Description
Bab Al Madina Bus Rental was established in 2006.
Bab Al Madina Bus Rental is one of the leading Buses Rental in Dubai and extends the first class rental service that customers have come to expect to the internet. Bab Al Madina offers experienced chauffeurs & drivers with vehicles on request. Be it a business travel, city tour, long distance transportation, weddings journeys or free delivery & collection service our team can make your travel comfortable.
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Last update: November 2017 - View Status

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