I had encountered several issues this year, Dunai finance was always there to help me with options. Mr. Mehdi an agent had provided me excellent customer service and providing detailed information. Later I spoke to Mr. Sachin (Team Leader) and Miss. Manisha (Team Leader) who are gem of a person. Miss. Manisha has really touched my heart and her professional behavior and excellent service. She has excelled in her job and has offered exceptional customer service. I am highly obliged to this finance company. They do a awesome job.
I hate Dunia Finance and if i could I would completely shut down their whole BUSINESS.
I was so incredibly naive they have taken that a an advantage and completely turned my life upside down for over a year! and more years to come unless I pay this off soon with INSANE INTERESTS!!
I lived in Dubai my whole life, born and raised. Never had a bank account and never learned anything about credit cards and ect. I was always provided money by my parents.
Since my parent have now retired and I'm in Dubai starting my career, I needed a bit of money for the holidays. I didn't want to ask anybody for money or anything. I ended up deciding that I wanted to take a tiny amount of 10k from Dubai Finance.
I got in touch with a Dunia Finance Sales person and they told me the minimum is 15k, but then I was informed I could only take 20k during the supposedly "final stages" of my applications.
When I finally received the amount, I read the letter stating it was 39.99% interest for four years, PER YEAR! I was shocked. When I was informed it was only 39.99% in total of the four years. In fact, I initially only wanted it to be 1 year or at least 2!! and I got 4!!!
Needless to say, I've paid them back over 10,224 for the past year now and am yet to pay them 30,672 which brings the total to: AED 40,896 I need to pay. 159.96% interest for the 4 years. the original amount provided to me is AED 19,500. Time for you (the reader) to GASP!
On top of that, they recently tried to deposit the security check I gave because during the new year, they tried to take the amount required on the 3rd (which is usually on the 1st), but I was 28FILLS short.
They called me that same day and asked me to deposit the money, I told them there was a sufficient amount till I found out of the missing 28 fills which I then quickly added more money to my account. After I added more money to my account, THEY TRIED TO DEPOSIT THE CHEQUE! which then lead my bank to deduct AED 100 as a "cheque returning fee" and left me with AED 770 of the original AED 870. THEN THEY TRIED TO DEDUCT THE AMOUNT AGAIN !!!!!
I couldn't believe it. I was stunned. I can't believe how insane on how these companies work.
Then there is the collections department... My idea of these people: They are like wild dogs barking at you. They called on the 3rd of Jan (the same they they tried to deduct the money) and they acted as if I didn't pay for weeks!!!! Unbelievable how disgustingly sad and pathetic their lives must be to work in such a department to be trained to bark at people like that. They may be good people but to seriously be so rude like that is unjustified! Sadly it was also my birthday.
I admit I am so naive and I would expect all the trolls to comment on how insanely dumb I am. How stupid it was for me to get myself into this in the first place.
I urge everyone to never ever borrow amount from banks especially from these people or anyone! Even if your life depends on it. There are many charitable societies that can help you if it really does mean your life depends on it or if it is for any reason like mine, (which was to buy presents for christmas) DONT EVEN THINK ABOUT IT.
You should not have the need to think twice about borrowing money from the bank, not after reading this at least. Don't even think about it.