Reviews of Helpling United Arab Emirates

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4 Reviews
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Protocol and response are bad
have been using Helpling for years now and while I had a few issues with the quality of the cleaners they sent on the last few occasions I kept using them, giving them the benefit of the doubt as their service is usually good. But this Saturday they sent a cleaner that had a bad cough. When I brought it to their attention they said they will follow up. Later the same day I followed up and received the same response. I waited and after not hearing back on the Sunday I followed up again on the Monday morning. I finally received a response just before 5pm which said the cleaner had a cough due to drinking a cold drink. To say the utter lack of protocols followed by them together with this silly excuse made me scared of who is being sent into my house.
Amazing service!! Charlie always does a great job and customer service is always very helpful and friendly!
Happy they have finally launched their operations in Dubai as well! Very professional and great customer care service.
Very happy with the service!

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