Time Express Parcels

1.0 2 Reviews
Company name
Time Express Parcels
Office102, Bushaqer Building - 57th St - Dubai, Dubai, UAE
View Map
Phone Number
04 255 5563
04 255 5564
Working hours
Thursday: 8.00 AM - 6.00PM  See All
Establishment year 2015
Employees 201-500


2 Reviews
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Complete Nightmare, Stay clear from TIME EXPRESS & INDU warehouse - your business die
Complete Nightmare, Stay clear from TIME EXPRESS & INDU warehouse - your business die

Catastrophic service, used on several thousand TIME EXPRESS & INDU warehouse customer orders:
- catastrophic shipping time (more than 10 days)
- error in orders, small team
- and above all a catastrophic reactivity, & they'll invent a lot of false excuses each time to justify their mediocrity : for 2 months, they told us "they had an integration problem with Samir", problem with the customs blablabla
- First they get you with what seem like good rates. Once you are their client, they start hitting you with "Other Fees" that jack up your bill. And then they hold the merchandise (and charge you exorbitant deposits as if the service was amazing and it was a chance to work with them)

If you want to destroy your customer experience & not own your stock anymore & work with amateurs, you are in the right place.
If not, several warehouses on dubai are more serious, like IQ Fullfillement for example
I paid for a package to be shipped. When weighed in the UK my package weighed 0.600kg. I paid for 1kg shipment. When my package arrived in the UAE. Timexpress said my shipment weighed 1.080kg and that I needed to pay for the 1.500kg shipment instead. I paid after they wouldn’t answer my calls or respond to my emails. I weighed my package upon arrival. It weighed 0.580kg. Terrible customer service and complete liars.
Dear Jay,

We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority. Please provide your tracking number for us to look into the issue.

Time Express

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Company Details

Location map
Office102, Bushaqer Building - 57th St - Dubai, Dubai, UAE Get Directions
Time Express makes Courier express deliveries happen faster for businesses and consumers. We help consumers send international parcels more cost effectively and get packages delivered more quickly. In addition to being an ideal delivery partner for e-retailers and e-commerce companies, we offer expertise in wide range of logistics solutions across wide range of industries that support time-critical deliveries ranging from business to business, banks and financial services, to healthcare.
Working hours
Monday:8.00 AM - 6.00PM
Tuesday:8.00 AM - 6.00PM
Wednesday:8.00 AM - 6.00PM
Thursday:8.00 AM - 6.00PM
Saturday:8.00 AM - 1.00PM
Sunday:8.00 AM - 6.00PM

Verified Business

Time Express Parcels - company profile is confirmed by company owner / representative person / directory administrator.
Last update: February 2019 - View Status

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