Review worse service - do not use Timexpress!!

Review of Time Express Parcels
worse service - do not use Timexpress!!
Completely incompetent. I had to return some clothing for a different size and used time express to do so. It ended up stuck in customs with a charge. This shouldn't be the case although instead of noting it as an item being exchanged they noted is as an item returned for repair and customs wanted to charge. I only found out this today which is nearly 7 weeks after they picked up the goods in Dubai for delivery to Ireland. Now when asking what happens next they asked me to contact DHL UK. Timexpress do not take responsibility just your money. Do not trust them.

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